Managed IT Solutions Graphic

Managed IT Solutions

Is your IT working for you, or is it just working? Liquid Pear’s Fully Managed IT Solutions offer scalable comprehensive support that is tailored to your business’s unique needs. Our intelligent remote monitoring tools and 24/7 back-office services provide expert, cost-effective IT management.

Liquid Pear protects your company’s most critical and confidential data, while proactively maintaining your entire IT environment.

  • Cloud Solutions
  • Managed Servers
  • Managed Desktops
  • Staff Augmentation
  • Managed Help Desk
  • Fully Managed Backup
  • Managed Infrastructure
  • Mobile Device Management
  • Advanced 24/7 Monitoring & Maintenance

Predictable IT Management Budgetary Plan

At Liquid Pear we offer a predictable budgetary plan for the complete management and support of your organization’s IT needs.

  • Monthly reporting of your systems; a strategic road map to help you budget for the future
  • Full documentation of your IT infrastructure including licensing, hardware, and software procurement; and third-party vendor management.

Not Sure Where To Start? We Can Help You With:

  • Backups
  • IT Security
  • Disaster Recovery
  • Business Continuity
  • IT Advisory Services
  • Manage Your Infrastructure
  • Initial On-Site IT Assessment

Managed Help Desk Services

Our Managed Help Desk Services has your business and its users covered. Quality support from an IT pro is just a phone call or email away. Discover the Liquid Pear difference:

  • Full time technical support available without the cost of full-time on-site or in-house tech support.
  • Plans that that cover you during business hours or 24×7 so that you are never with support.
  • Supplemental IT services and temporary coverage when your In-house technical support team is away or too busy.

Our Managed Desktops, Servers & Infrastructure Provide You With:

Whether it’s computer support, implementation of cloud computing applications, server management, network installation and updates or telecommunications, we provide a full-time staff that understands the importance of efficiency, security and the crucial role that budgets play in company IT decisions.

  • Live 24 x 7 Support. Staffed round the clock with a live technician will answer your inquiries 24 hours a day, 7 days a week, 365 days a year.
  • Asset & Inventory Reporting
  • Antivirus/Spyware. Protect sky stems with an industry leading enterprise antivirus and anti-spyware solution.
  • Level 1 Thru 3 Support. We are staffed with onshore, experienced, and certified technicians skilled in both desktop and server-side support.
  • Mobile/Tablet Support
  • Third-party Business Applications. All third party and proprietary software will be supported, which differs from other service desks that may refuse to troubleshoot issues with third party and proprietary software
  • Mobile Device Support. We assist in the setup and configuration of iPhone, Blackberry and Android devices, as well as troubleshoot synchronization issues.
  • Hardware & Software Audits
  • Performance & prevention Maintenance Task
  • Patch Management & Patch Whitelisting Service
  • Active Directory Policy Management
  • Windows, Mac & Mobile Support

Fully Managed Backup And Disaster Recovery

Stop worrying that that your data isn’t backed up properly? At Liquid Pear, we understand that the loss of one backup could cost you thousands of dollars, or more.

  • The Ability to Recover All of your Files, even older versions. You can recover your data from any point and any time, whether it’s just one file or a full restore.
  • Reduced Costs. You will never have to perform backups. This saves you time, storage space, hardware and software costs, network traffic and workloads of your servers.